Do you know what your clients are saying about you? It is well known that “Word of Mouth” is one of the best forms of advertising.
Today these word of mouth interactions are increasingly happening online.
From social media channels like Facebook and Twitter, to online reviews at places like Yelp, Angie’s List, and so on.
More and more people everyday are looking toward these online reviews and recommendations to decide where to spend their money.
This makes it absolutely critical for the businesses to take an active role in these reviews. Do you know how to encourage your satisfied customers to share their experiences?
Do you have a process in place to track and respond to negative reviews or comments?
At Geek Fu we have the tools, knowledge, and experience to help you track both reviews and public comments about your business. We can also work with you to develop a feedback process that encourages your happy customers to tell everyone how wonderful you are.